Refund policy
📘 REFUND POLICY
Golden Pickleball Hub
Last Updated: November 2025
At Golden Pickleball Hub, we aim to provide a smooth and enjoyable court rental experience. Because our services are based on reserved time slots, our refund policy is designed to protect both customers and operations.
1. Reservation Refunds
All confirmed court rental bookings are non-refundable.
Once a time slot is booked, it is blocked from other customers.
2. Rescheduling Policy
You may request to reschedule if:
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You notify us at least 24 hours before your booking.
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Rescheduling is allowed once per booking.
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Rescheduled bookings are not eligible for refunds.
To request a reschedule, contact us at contact@goldenpickleballhub.com.
3. No-Show Policy
Failure to arrive at your booked time will be considered a no-show.
No refunds or rescheduling will be provided.
4. Cancellations by Golden Pickleball Hub
If we must cancel due to operational or facility issues, you may choose:
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A full refund, or
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A free reschedule to any available slot.
5. Late Arrivals
Your rental period begins at your scheduled time.
Late arrivals will not receive extended time or partial refunds.
6. Contact Us
For questions regarding this Refund Policy:
📧 contact@goldenpickleballhub.com
📱 Facebook: Golden Pickleball Hub Official Page
📍 Golden Pickleball Hub, Golden Crown Compound, National Highway, Cauayan City, Isabela, Philippines